Privacy Policy

We value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with us in any way. Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order
  • Subscribe to our newsletter
  • Participate in promotions or surveys
  • Contact our customer service team
  • Create an account

This information may include:

  • Name, email address, postal address, and phone number
  • Billing information and payment details
  • Account usernames and passwords
  • Order history and preferences
  • Communication history with our team
  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, certain information may be automatically collected through cookies, web beacons, and similar technologies:

  • IP address and browser type
  • Device information
  • Pages viewed and time spent on pages
  • Referring website or source
  • Geographic location (country or city level)
  • Operating system
  • Clickstream data and navigation patterns

How We Use Your Information

We use the information we collect for various legitimate business purposes, including:

  • Processing and fulfilling your orders
  • Communicating with you about orders, products, services, and promotional offers
  • Creating and maintaining your account
  • Providing customer support and responding to inquiries
  • Improving our website, products, and services
  • Analyzing user behavior and preferences
  • Detecting and preventing fraud or unauthorized access
  • Complying with legal obligations
  • Resolving disputes and enforcing our terms and agreements

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our site. These technologies help us:

  • Remember your preferences and settings
  • Understand how you navigate our website
  • Recognize you when you return to our site
  • Analyze the performance of our marketing efforts
  • Improve site functionality and user experience

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners
  • With affiliated businesses and subsidiaries that provide services or products for us
  • In response to legal processes, such as court orders or subpoenas
  • To protect our rights, privacy, safety, or property, and that of our customers or others
  • In connection with a business transaction, such as a merger, acquisition, or sale of assets
  • With your consent or at your direction

Our service providers are bound by confidentiality agreements and are not permitted to use your personal information for any purpose other than providing services to us.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and review personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability (receiving your data in a structured, commonly used format)
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at order@goldeneggusa.com. We will respond to your request in accordance with applicable laws.

Marketing Communications

You may opt out of receiving marketing communications from us by:

  • Following the unsubscribe instructions in our emails
  • Contacting us at order@goldeneggusa.com
  • Adjusting your communication preferences in your account settings

Even if you opt out of marketing communications, we may still send you transactional or relationship messages, such as order confirmations and account-related notifications.

Children's Privacy

Our website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy on our website with an updated effective date. Your continued use of our website after such changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: order@goldeneggusa.com
Phone: +1 713-791-8299
Postal Address: [Your company address]

By using our website, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. We are committed to protecting your privacy and providing a secure online experience at GoldenEggUSA.